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Policing Advance Access originally published online on August 21, 2008
Policing 2008 2(3):294-302; doi:10.1093/police/pan044
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© The Authors 2008. Published by Oxford University Press on behalf of CSF Associates: Publius, Inc. All rights reserved. For permissions please e-mail: journals.permissions@oxfordjournals.org

Managing Performance in the Policing of Domestic Violence

Betsy Stanko*

* Betsy Stanko, Head, Strategic Research and Analysis Unit, Metropolitan Police Service, London and Royal Holloway, University of London, UK. E-mail: Betsy.Stanko{at}met.police.uk

This paper presents an approach to strategic performance monitoring for domestic violence. The purpose of strategic performance management is to build in a mechanism to monitor and to improve police responses in order to diminish the overall harm of domestic violence, and ultimately to reduce domestic violence homicide. Three analytic elements—understanding the lessons from domestic homicide, the needs of repeat users of police services and the profile of requests for service for domestic violence—lay a foundation for thinking about victims’ needs and policing. Laid alongside the information held by other agencies and non-government agencies, strategy and performance can be assessed in the context of victim safety and continuous improvement in filling the gaps in service delivery.


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