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Policing Advance Access originally published online on November 2, 2009
Policing 2009 3(4):318-321; doi:10.1093/police/pap038
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© The Authors 2009. Published by Oxford University Press [on behalf of CSF Associates: Publius, Inc]. All rights reserved. For permissions please e-mail: journals.permissions@oxfordjournals.org

Confidence in Policing: A Hackney Case Study1

Steve Dann* and Ellie Hinchliff**

* Assistant Chief Constable of Hampshire Constabulary and the Isle of Wight. E-mail: steve.dann{at}hampshire.pnn.police.uk.
** Detective Sergeant in the City of Westminster. E-mail: eleanor.hinchliff{at}met.pnn.police.uk.

In 2004 HMIC described Hackney as ‘one of the most challenging policing environments in the country’. Since then the borough has experienced a huge reduction in reported crime. The borough's police service has also experienced a huge gain in public confidence, increasing from just 22% in December 2006 to 77% in March 2009. This article provides a practitioner case study of action over the period 2006–2009 that led to this turnaround. Largely anecdotal, this article provides a practitioner's experience of what worked in one London borough.

The authors would like to thank Colette Douglass for her help with this article.

1 The views in this paper are those of the author and do not represent the Metropolitan Police Service.


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