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Policing Advance Access originally published online on October 27, 2009
Policing 2009 3(4):310-317; doi:10.1093/police/pap040
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© The Authors 2009. Published by Oxford University Press [on behalf of CSF Associates: Publius, Inc]. All rights reserved. For permissions please e-mail: journals.permissions@oxfordjournals.org

The Hammersmith Initiative: An Example of How to Impact and Improve Public Confidence in Policing1

Ubaid-ul Rehman*

* Ubaid-ul Rehman, Strategy Research & Analysis Unit, Metropolitan Police Service, London, UK. E-mail: Ubaid.rehman{at}met.police.uk

At a time when the Green Paper has called on all police services to improve public confidence in policing, this paper will evidence how this target can be practically achieved. This paper outlines a research evaluation, the Hammersmith Initiative. Established in 2007, this initiative delivered two Safer Neighbourhoods (SN) teams in two wards of West London to operate 24 hours, seven days a week, for two years. The research shows that the Metropolitan Police Service (MPS) delivered a service designed for, and around, local people and their concerns of crime and disorder, positively addressing local concerns around crime and disorder, while significantly improving public confidence in policing. The paper concludes by discussing what lessons may be gleaned for achieving an improvement in people's confidence in policing.

Ubaid would like to thank his colleagues for their feedback on earlier versions of the article, particularly Paul Dawson, Emma Williams, Jennifer Norman, Daniela Wünsch, Ann M Walker, James Bennett and Betsy Stanko. And, a big thanks to Mark Davison for his independent comments.

1 The views in this paper are those of the author and do not represent the Metropolitan Police Service.


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