Policing Advance Access published online on October 27, 2009
Policing, doi:10.1093/police/pap044
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Seen and Not Heard: Young People's Perceptions of the Police1
* Jennifer Norman, Strategy Research & Analysis Unit, Metropolitan Police Service, London, UK. E-mail: Jennifer.Norman{at}met.police.uk
This article presents findings based on research commissioned by the Metropolitan Police Service in 2008 that explored young people's perceptions of the police in London. All participants had previous contact with the police, in both positive and negative circumstances. In order to inform more effective police engagement strategies, the research sought to understand what young people thought of the police and how their opinions were established. The findings emphasize the importance of supportive, consistent and direct personal contact between officers and young people. Where this existed, perceptions of the police were positive or shifted from negative to positive. However, negative perceptions were also apparent, and these were facilitated by perceptions of unfair targeting and treatment from the police. Consequently, young people felt less able to access the police for protection and vulnerable to being victims of crime. However, despite this the majority of participants wanted to feel safer and experience more support from the police.
The author would like to thank Kathryn Gregory-Smith for all of her assistance within the field work and analysis in stages of this research.
1 The views in this paper are those of the author and do not represent the Metropolitan Police Service.